Who is responsible for your information
Tax Grid Consultants Limited is responsible for deciding how personal information submitted through this website is used. You can contact us at info@taxgridconsultants.com, +230 5257 7613, or at Jaylall Lane, Berthaud Avenue, Quatre Bornes 72427, Mauritius.
Information we may receive
We may receive your name, company name, email address, telephone number, service interest and the message you choose to provide. Our hosting provider may also record limited technical information, such as browser details, IP address and security logs, to operate and protect the website. The website stores your language preference locally in your browser.
How the enquiry form works
The public enquiry form prepares a WhatsApp message on your device. The website does not automatically submit the form contents to a Tax Grid Consultants database. Information is shared when you review and send the message through WhatsApp. WhatsApp, email and other third-party communication services operate under their own privacy terms.
Why we use information
We use information to review and respond to enquiries, understand the support requested, arrange discussions, prepare proposals where appropriate, maintain communication records, protect the website and meet legal or professional obligations. Where an engagement begins, separate engagement and privacy information may apply.
Sharing and international processing
We do not sell personal information. Information may be shared with service providers used for website hosting, email, communications or professional support; with advisers where necessary; or with authorities where disclosure is required by law. Third-party platforms may process information outside Mauritius under their own terms and safeguards.
How long information is kept
Information is kept only for as long as reasonably necessary for the enquiry, any resulting professional relationship, security, record-keeping and applicable legal or professional requirements. Retention periods may vary according to the nature of the communication or engagement.
Your rights
Subject to applicable law, you may ask whether we process your personal information and request access, correction, erasure, restriction or objection. You may also raise a concern with the Mauritius Data Protection Office. To exercise a right, contact info@taxgridconsultants.com and provide enough information for us to identify and respond to the request.
Security and sensitive information
We use reasonable organisational and technical measures to protect information. No internet transmission is completely risk-free. Do not send MRA passwords, bank records, payroll files, identity documents or other sensitive records through the public website form. We will advise on an appropriate method if documents are required.
Updates to this notice
We may update this notice to reflect changes in the website, our processes or applicable requirements. The latest version will be published on this page.